UKUk Banggood★★★★★
*********Discount not Applied ********
************Discount not applied***********
Several times during the buying process I was offered £9 1st user discount on £150 item but it was not applied at checkout. Used Chat Bot but it was useless, then I chatted to a human equally useless. Chat Human said BG would email me about it - they didn't.
I emailed vipservice at banggood, but also useless. So getting nowhere so I've emailed the CEO Aaron at banggood.com
***Update*** Banggood replied but refers to 'Coupons' not applying to certain purchases, as a reason the discount was not applied. This was not a Coupon. As I clearly stated it was a Fiirst Purchase/1st user Discount which was not applied. This is the first time I have purchased from Banggood. The discount was showing right up until I hit PAY then it disappeared.
2023-11-29