Very poor experience
Very poor experience. They lost my prescription, then said that they had never received it. They kept sending me emails saying that my glasses were preparing for delivery. After six weeks of that I contacted them and they told me they were still waiting to receive the prescription I had sent twice. They said that "preparing for delivery" means the frames have been sent to the lab. Only in Orwellian doublespeak does it mean that. They have now said that they can't read my prescription. It is perfectly legible to me and I am myopic. Talking to their customer service department is like trying to chat with a computer. Avoid.