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Shannon Ahrndt

美国

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Fly Onward

WASTE OF MONEY

Needed to get the tickets quickly since they expire in 24 hours--had a 25 hour travel day. So I bought the tickets right before checking in, but they were not issued until 5 HOURS later...it was too late for them to be effective. Ended up quickly purchasing an American Airlines flight which has a 24-hour refund window!! I emailed FlyOnward twice before the tickets were issued to cancel the order, but of course, there was no response and my money was gone and tickets were issued 5 hours after I needed them. No contact number or customer service. Such a waste of money.

2017-07-09