My client’s domain lapsed in May of…
My client’s domain lapsed in May of 2026. Trying to renew it was a total nightmare. UK2’s customer telephone number was never answered once throughout June, July and August. Neither were website submitted forms actioned on by UK2 customer/billing support. 2 postal letters were sent asking to process domain renewal and still UK2 did not reply sufficiently or renew the domain. 3 months completely wasted. The domain was released for sale recently and we therefore jumped ship and went straight to IONOS to purchase the domain and apply email services. Took 60 minutes, and my client now has his domain and email working again. Avoid UK2 at all costs. Having helped clients with other domain sellers like Ionos, GoDaddy and Easyspace, I can honestly say this is the worst service I have seen provided by a UK domain reseller.