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Natasha

新西兰

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Idress

DO NOT purchase anything from this …

DO NOT purchase anything from this company, they are a scam. I ordered a ball dress for my daughter and I was sent a dress the wrong colour and way too small, I too had issues regarding the length of the train, they tried to tell me later that I had to pay another 50USD for the alteration of the train. This is something that they do not advertise nor advise you of at the time of your purchase. IDress will not give me a return address and changed their returns policy after I have contacted Consumer NZ regarding the honouring of their own policy. I have been advised to go to small claims court regarding my purchase. Despite a NZ website address, they are from China, sadly, as I thought I was buying through a trusted NZ company. IDress is dishonest, difficult and a have! DO NOT be fooled by the glitzy dresses that they advertise, you will only be sorely out of pocket and frustrated. To give 1 star which represents Bad-unacceptable and unreasonable experience is an understatement. See you in court IDress!!!

2017-07-20