Worst customer service
I've been a member for a long time and spend more than $1000 a month with Macros. Today I cancelled because twice, customer support was so useless I've decided to go to an alternative. I emailed because for a second time a delivery never arrived but the money was taken. I understand things go wrong, but when I email for assistance I expect a proper response. Not some canned response that closes the ticket immediately, and upon follow up, you never get a response. I'm taking my $12,000 a year elsewhere until their customer support lifts their game and actually responds to my questions.