Definitely Stay Away from this Company ... Poor Customer Service!
Definitely would not suggest doing business with this company. I received the wrong shaft on the golf club I ordered and I did not receive the club golf cover. Upon receipt of the item, I immediately contacted the owner / customer service and let him know that I desired to return the item and I was going to order the item from another company. I requested an RMA / Return shipment label. Instead of sending me the return shipment label, I was sent a head cover. I contacted customer service / owner again and requested the Return Shipment Label as most respectable companies provide with no questions asked in many cases. Never received the Return Shipment Label (nor even a response) so I had to put a hold on the credit card charge and shipped it back to The Golf Club at my own cost. I requested a credit to my account for the shipping cost, but I have been ignored for roughly 3 weeks now ... still no response! I looked up this companies BBB records and I found that there are unresolved issues with other customers as well. Bottom line, I would not recommend doing business with this company as satisfying the customer is not the first priority ... and I will share my unsatisfactory experiences with others as well!
