Exceptional service, product, and price.
Three years ago I bought a house with 1990 Pella casement windows--all without screens. Needed were interior screens with mid-length knife/butterfly latches, and not even Pella could supply them. Finally, I found Meto, discussed my problem, and they claimed they could make them. As initially sent, however, the latches were mis-located. But Metro understood their error and promptly replaced the entire order of 12 screens. Now in place, they turned out to be perfect---the quality of the framing and screening are excellent, and the fit is exactly as I had ordered them, to the 1/16 of an inch. The Metro guarantee is genuine, customer service was exceptional, and pricing is very fair. I could not be more pleased.