Rubbish customer service
Very disappointed with the customer service at DBS. After being a customer for more than 15 years, they started charging me high service fees without a notification or warning (for services/benefits I wasn't even using). I was expecting at least the courtesy of letting me know and giving me some options at that point. I now regret still keeping my savings with DBS, definitely not the best bank and not one to go to in terms of customer service.