I've been using this company for a…
I've been using this company for a couple of years now and in the past it's gone excellent. Today, not so much. My appointment was scheduled for 10 am. When I hadn't received a call by 10:15, I called the company and left a voicemail. I received 2 texts and an email back to back at 10:22 am that said my appointment had been scheduled for 10:50 am. I received a call from the provider at 10:27.My email letting me know I had my card had the wrong name on it as well, a person named Scott? I like this company, but if this is the way things are going to be, I'd rather look to get my card somewhere else. The back and forth and no communication is not worth it for me. They need to go back to the video appointments instead of whatever this is.