Extremely satisfied with purchase
I was initially hesitant of placing an order with Yadea as I live in the US and was not familiar with this company. After doing alot of online research, and reaching out to their sales staff, I decided to place an order for two of the walnut lounge chairs. We received the chairs last week. I can honestly say, Yadea has exceeded ALL of my expectations. Both from a customer service standpoint as well as quality of their products. Nicolas was extremely responsive and professional in addressing all my questions and concerns. He walked me through the entire ordering and shipping process and answered all of my questions, from technical questions about the chairs themselves to options for shipping and clearing customs. No matter how many times I emailed him, he was always polite and responsive and made sure my questions were answered every time. They provided me samples to help select materials, and a final invoice outlining the order once we had made our selections. Most importantly, the chairs themselves are terrific. Being reproductions, I wasn't sure what to expect regarding the actual comfort. That was my largest concern, as that is not something you can get a feel for from looking at photographs. But they are very comfortable!! I was pleasantly surprised how soft the cushioning is and comfortable the chairs are to actually sit on. The rubber shockmounts do in fact allow the seat to flex a bit, just as advertised. The quality of the leather work, the tufting detail, the metal base...everything looks impeccable. As a former architect, I was not sure how well I would appreciate this reproduction (versus the real thing). But I can genuinely say I am ecstatic with how well these turned out! Not only do they look amazing, they are really, truly comfortable. Couldn't be more pleased. Obviously, I can't speak yet as to how well they hold up as I've only had them for a week. But from everything I've seen thus far, the value of what you get versus what you pay is outstanding. To anyone considering placing an order with this company, I would absolutely recommend it based on my experience.
