Truly the worst care!!!!
I only awarded a star because the manager Brianna was wonderful. The rest of the experience including the care was terrible. I had no clue my dog was living in filth and not getting their food or I would have returned early! All 3 of my dogs had a terrible experience. My smallest dog had am and pm baggies of food with special ingredients of freeze dry easy to serve meals for a perfect balance and I got back 3 pm bags and he was there for 4 nights so he didn’t get his food. He is a great eater and only gets a little bit as it is. This was disheartening to me. My 2nd dog was a shy large dog that they knew about and we got her an indoor outdoor suite so she wasn’t forced to leave to relieve herself. They brought her out covered in her own poop. They said “she has poop all over her we can give her a bath if you want to wait”, then my 3rd dog who was out playing on occasion with the others came out shy and reserved (not like the outgoing puppy I dropped off) they handed me an armload of blankets we brought and one of them had pee dripping off of it! It was absolutely soaking wet with urine. Oh and just a little something I noticed while being glued to the web cam…. If your dog isn’t there for daycare, they are only outside for about 40 min a day in playtime!!!! I watched the cameras one day all day long while on my vacation. I’m in the pet care industry and if I did half of these things that I experienced to my clients dogs I would be out of business. This was a horrific experience and no dog should live like that and have the negligence that mine did.