Excellent customer service
Excellent customer service. I reached out to them regarding a promotion, and they set up the online order for me. The rug was very quick to ship. The only hiccup was that I had to reach out to them to inquire about the shipping status of my free rug pad, as it did not arrive with the rug. The rug pad shipped the next day. Overall, great company and service. I would recommend RugPal.