One star is generous
One star is generous. If you think you'll get a 3D statuette (which is implied by their website), you won't get it. What you'll get is a flat acrylic cutout of the picture you submit that is about 1/8" thick. If your picture contained colors, the cutout you'll get is "copper tinted", meaning that all the faces in your photo will come out brown. If you ask for a refund, they won't send it. Instead, the seller will try to "negotiate" with you even though the product sent doesn't come close to resembling your photo. This is classic "bait & switch".