ZERO STARS
ZERO STARS. SHORT ATTENTION SPAN? GO DIRECTLY TO NO. 5. 1. FLYONWARD TOOK MY MONEY VIA PAYPAL AND DID ABSOLUTELY NOTHING IN RETURN. THEY INDICATE 5 MINUTES TO 2 HOURS SERVICE. I STARTED CONTACTING THEM AFTER 30 MINUTES TO CLOSE TO 4 HOURS LATER SEVERAL TIMES AND GOT ABSOLUTELY NO RESPONSE. 2. SO I LOOK CLOSELY AT THE REFUND POLICY ON THEIR SITE. I STIPULATES YOU HAVE PRECIOUSLY LITTLE TIME TO CONTACT THEM USING ONLY THEIR INTERNAL MESSAGING SYSTEM (WHICH GIVES NO RECORD OF COMMUNICATION) ... WITHIN TWO HOURS OF THE ORDER ... TO GET A REFUND. SEEM LIKE A SCAM YET?! READ ON. 3. AFTER ARRIVING AT MY DESTINATION I CALLED PAYPAL TO START A DISPUTE TO GET TO 10$ BACK. 4. 10 DAYS LATER I GET AN EMAIL FROM PAYPAL TELLING ME MY DISPUTE WAS UNSUCESSFUL AS THERE WAS FRAUDULENT USE OF MY ACCOUNT??!! FRAUDULENT USE? WHAT THE HECK IS THAT??! 4. SO AFTER CONTACTING PAYPAL TO GET TO THE BOTTOM OF THIS IT TURNS OUT NOT ONLY WAS I GETTING A REFUND (FLYONWARD DIDNT EVEN RESPOND) AND PAYPAL CONFIRMED THAT THEY SENT NO EMAIL TO ME. IT WAS A SPOOF! 5. THE EMAIL I GOT WAS A VERY GOOD SPOOF. IT MENTIONED ME BY FIRST AND LAST NAME , ALL ADDRESSES AND PHONE NUMBERS TO PAYPAL WERE CORRECT, WHICH ACCORDING TO PAYPAL, IS VERY UNUSUAL. HOWEVER, THE FIRST NAME RECITED IN THE EMAIL WAS NOT THE FIRST NAME ON FILE AT PAYPAL. HOWEVER, IT WAS THE SAME AS THE ONE GIVEN TO FLYONWARD! AND IT WAS USED EXACTLY 10 DAYS AFTER A DISPUTE PROCESS WAS INITIATED! THINK ABOUT THAT ... WHAT ODDS. I WILL ABSOLUTELY AVOID THIS COMPANY. I WILL NOT USE THEIR SERVICE AND, PROBABLY MORE IMPORTANTLY, I WILL NOT GIVE THEM ANY MORE PERSONAL INFORMATION. YOU'VE BEEN WARNED.