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SaltySoftworks

摩洛哥

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speedaf.com

Everything is ok when you receive your…

Everything is ok when you receive your order, despite some delays and late delivery during the day, BUT when the package is held by customs (for whatever reason, even if no prohibited or dangerous goods inside), speedAF will NEVER care to do its job, which is customs clearance ! instead they ask me to do it despite paying $30 for shipping with DDP terms (delivery duty paid), and to increase their own profit, they have even tripled my loss by combining 3 orders, and now I'm left with NO money and NO goods ! If I wanted to deal with customs directly, I would have ordered from Alibaba or other wholesale places for MUCH cheaper prices not AliExcrem..t ! They praise themselves on speed delivery, but when you need them the most, they just let you down and ask you to clear customs yourself !! Now it's OVER 55 days that the tracking number MA038621951R is stuck in customs, without anyone doing anything at all, just hoping the parcel will clear customs by itself !! They even direct you to another company "MED AFRICA" that either doesn't answer phone calls, or the call itself is dropped for no reason ! And for info, the customs are located in a VERY remote area far away from my home (more than 40 km without any means of transportation), and I still need to walk about 2 km to reach them, and this is only for people living in Casablanca, it's even worse for other cities !

2024-08-19有帮助 1