Useless UX - there's a theme to all these reviews...
Useless UX. Read the reviews there's a reason they all say pretty much the same thing. Trying to install their desktop software on a Mac is huge waste of time. Their staff try their best but the instructions they send you are out of date and frustrating. As a solution they suggest getting a Windows laptop!! Even though you can review footage on the DVR via your phone (which isn't an ideal experience if you need to review days of footage...), to be able to connect to the DVR unit to review footage on a laptop you need to be connected via an ethernet cable. Why wouldn't a laptop be given the same functionality as a phone i.e connection over wifi?? In an age of easy plug and play HIK's system is awful. The cameras seem to do the job but the rest of the client UX sucks.