9-Day tour Hanoi-Hoi An-HCMC (4.5 star rating)
I posted a more detailed trip review on TripAdvisor, but I'll post a shorter version here. I've only been on a tour once in my life and it was a disaster, but traveling all over a foreign country, whose language I don't understand (and with kids), made me reconsider. I am extremely happy I did. With any travel agency, it's the people and service that counts. All the guides we met were friendly and knowledgeable. Odyssey tours is the way to go for a mix of typical tourist stops and off-the-beaten path locations. It wasn't perfect but extremely fun and memorable. It started with the booking. Nikki was great! In our family, we travel in a large group. She worked multiple vacation iterations until we were able to settle on one that suited our family, one that included rollout bed accommodations for our 3 kids. The deposit (paid by credit card) and arrangements were very simple and painless. We even added an additional party member, our 9th, late in the process but Nikki was able to handle it in stride. Once again, she was great. The rest of the Odyssey (or affiliate tour) guides (Mr. Bang - Hanoi, Ms Thuy - Hoi An, Mr. Sinh - Hoi An, Mr. Tu - Hoi An, and Ms Dieu - HCMC) and their drivers were fantastic, getting us safely to all our events and showing us all the highlights of their respective city. Odyssey tours is the way to travel. They take care of everything. You don't have to worry about knowing the local language, what to see or how to get there. When we return to Asia, perhaps China next time, we'll be sure to work with Odyssey.