NASTY returns policy
Beware that Acedeck Electric Skateboards has a NASTY return policy on unopened items. I ordered the wrong model on a Saturday. Less than 15 hours later I asked to cancel and they claimed it had already shipped. That may or may not be true. Regardless, it's going to be a 20% restocking fee and they will also charge both the original shipping and return shipping. I get paying for the shipping, because it was my mistake. But a 20% restocking fee for a brand new item? That's totally insane. It will be close to $200! What's more, if you cancel before it is shipped there's a 5% nonrefundable cancellation fee! Who does that?! Also, you must request a return within 2 days of delivery. My guess is their customer service is terrible across-the-board.