Frustrating Experience
I regret ordering from Rosegal. I ordered 3 night lights for my wife. They were for Valentine's Day (the night lights mainly feature some hearts). I ordered the night lights in January. I thought that they would arrive in time. Wrong. 2 of the night lights arrived in March. The final one didn't arrive until May or June. I had to submit a few tickets. I don't think anything would have been done had I not complained. I received some nice responses. In general, though, the responses weren't that helpful. All of the delivery estimates were way off. A few excuses were also given. The items were coming from China. Still, they shouldn't have taken forever to arrive. The night lights are cute, but somewhat cheap. The last one has to be plugged in (the other two can run on batteries or be plugged into a computer). The company did honor a guarantee (when the final night light failed to arrive, another one was shipped to me for free). I give them credit for that. Still, it took way too long for everything to arrive. The prices for the items are low. Discounts are also earned kind of easily. Still, I have no interest in ordering from Rosegal again.
