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Daryl

英国

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Hairmax

It really works! A fantastic product with amazing customer support

My wife's review: I was very skeptical when a friend recommended the Regrow MD laser hat, but I was desperate about the menopausal thinning that had left a noticeable hole at the front of my parting. I'm so glad I gave it a try. The results are real. I started in April, using it for 30 minutes every other day. Within three months, I saw new baby hairs. Within four months, two different hairdressers spontaneously commented on all the new growth! By October, the thin patch was noticeably smaller, and I was finally regaining my confidence. My advice: Be consistent. I even packed the hat in my hand luggage for trips. (A minor note: my scalp was sensitive in hot sun for the first two weeks). The customer service is just as impressive. When my battery pack stopped working, I was worried about losing my progress. The Hairmax team was amazing. Annerie was super helpful (UK phone line support) and then Josh (US sales and service lead) arranged a video call to troubleshoot along with Jon from the UK. It seems likely I had caused the problem by using a different charger. (do not do this! only use the dedicated charger they supply.) Even though it was most likely my fault, they sent out a replacement immediately, which arrived from the US in two days. They even upgraded me to a new, faster model. This is an expensive product, but the results and the incredible support make it worth it.

2025-11-03