Agoda presents low price based upon coupon but does not automatically apply the coupon.
Agoda presented me with hotel pricing options with 60 being the lowest cost. On that screen it also noted a 24 hour coupon discount of 7 was applied to the price. However when advancing to the booking screen for the 60 dollar price point, that screen did not apply any coupon. This took place with out my noticing until I had paid for and booked and saw my price was 67 a night. It is very disappointing and leaves me thinking I was duped by the low price but charged another. I called their USA support offic, off shore, and was told my reservation was non-cancelable or refundable. The supposed customer service rep was of no assistance. Watch like a hawk to be sure the AGODA system applies COUPON codes and that price they are locking in is what you expect. AGODA is either being deceptive or it's website does not apply coupon codes that it clearly notes as part of the price quoted but subsequently NOT in the booked priced. If AGODA is reading this please contact me so we may discuss. BEWARE OF BOOKING WITH AGODA AS IT IS NOT TRUST WORTHY NOR DOES IT HAVE CUSTOMER SERVICE REPS THAT CARE ABOUT THEIR CUSTOMER'S BOOKING ISSUES.