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Dayana Yermekbayeva

罗马尼亚

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Xiaomi Global

BEWARE

BEWARE — DO NOT BUY FROM THIS WEBSITE! I placed an order for a washing machine and a TV through their official site. After purchase, support contacted me and confirmed delivery, giving me a specific date and time window. They never showed up. When I contacted support, I was told there were "internal logistics issues" and that my case was under review. I was promised callbacks multiple times — not one single callback happened. Over the next few days, I chased them again and again. Every time, I got a different agent and had to repeat the whole story from scratch. Finally, they admitted the washing machine was out of stock — even though they had already confirmed delivery. The refund for the washing machine came through partially, not even in full. As for the TV, the refund is still pending — waiting for the item to be returned to their warehouse. So I’m left with no products, no full refund, and endless excuses. Bottom line: inconsistent lies, broken promises, useless support, and a refund process that drags on forever. Do yourself a favor — stay far away from this scam operation

2026-05-21