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Kristin Thomason

美国

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Pinkyparadise

Contact ordering in powers nightmare

I tried ordering contacts in my prescription over a month ago so I could have them by a certain date. This company has been going back and forth with me with new problems with the order. At first they refused go contact my Dr via fax or phone and my Dr does not have email. They insisted on the paper prescription from me which was a huge hassle to aquire. I finally get it and they started down this road that my contacts will be slightly different in color but noticeable enough to be obvious to others. I told them several times I'm fine with that because I would only be wearing one at a time and to urgently send them out because delivery takes weeks and my event is approaching fast. They finally agreed to send the "slightly" mismatched color contacts as agreed. Days go by and now they are telling me it's not a slight color difference but a hole size in the mesh of the pupil difference and it's very obvious. I don't think this company planned to ever work on this order and was hoping to frustrate me enough to cancel the order as they already tried that at the beginning. Now it's too late to order contacts elsewhere for my event, they screwed me over. Thanks alot for nothing.

2017-10-06有帮助 1