Customer service is the worst EVER!
I ordered my lenses 10/8- paid for expedited shipping to have them by an event for 10/21. I get a notification that they ship right away but the tracking number they supplied doesn’t work. I reach out for assistance and I’m told that I need to calmly wait for my lenses as I’m still in my shipping time frame (um, are you kidding me? Not only is that rude but I just asking for a shipping update not complaint that I didn’t receive my package yet). I am told that my contacts will arrive at the latest 10-20. That rolls around, no contacts and not only that but the shipping info they sent me was bogus and never updated past 10-14. Customer service even admitted this but insisted it would be here by today. No lenses. Every time I send an email I get a response that it’s the weekend or a holiday or some other bogus reason why they can’t be expected to respond right away. So here I am, my even is tomorrow- no lenses, paid for expedited shipping for nothing and I’m wondering if I will even get my lenses at all for the next party in a couple days? Ugh! Horrible!