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Jerry Hernandez

墨西哥

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Tomtop

6 months with Blackiew and is not working

6 months ago I bought a Blackiew BV700Pro for $202EUR but 2 months later got broken on the on/off button so I claimed my warranty and after following the process and lots of e-mail going forward and backward they decided to pay por the repair at my local shop because support said will be more expensive if I send the phone and then send it back to me. It was all good until the phone got broken once again one months ago and again I contacted support by e-mail and they told me the can't do nothing which means I'm waiting for a responde of my warranty according to Tomtop warranty I will apreciate if at least I can have a responde by support.

2017-11-01