I bought a 5000 yen Google Play Gift …
I bought a 5000 yen Google Play Gift Card JP with an invalid code. Rather than changing the card immediately i must follow a certain "procedure" involving them checking to the supplier that took a long time. Hope they change this "procedure". Edit: I guess I was too angry before. But I need you to understand that your customers are buying a product through this cards and sometimes the product have some kind of promotion at a limited time periods. It's not everyday that I buy a card of this amount, and the way you handle this card defect made me miss the time period. I just hope that you could change how you handle card defects. Thank you.