the worst tour company ever
If you have money to throwaway, you are at the right address. After I bought ticket from this website for victoria tour, I got an callelation e-mail and a call. Then I paid extra money and bought a new one. When I wanted refund of my money, they said they cancelled a one which I did not buy. So, when you live a problem with them, they are not kind, helpful and respectful. They also did not answer to my e-mails. and, on phone they just say the same things what they just memorize. They said, they will turn me back about this problem but they did not. Also, I did not get any confirmation email for my trip. You have to call them and ask for the departure time and place. They really have a big coordination problem and not doing their job good. No one without getting cancellation e-mail buys the same tickets for the same day same trip. Also the tour guide always said, "if you don't come on time, ı have to leave you." Listening the same warning all day is really disturbing. Also we always leave the places very early, it was not enough and 2 times we waited almost 30 minutes inside of the bus. I visit many places and always use tours companies, definitely this is the worst one.