The item came swiftly and was packaged …
The item came swiftly and was packaged nicely. I ordered the wrong size and the item didn't seem as soft as I expected (it may soften with use), so I chose to return the item. I used online chat to verify that the receipt with package was sufficient instead of original receipt. The customer service was great and quick. I just don't like the fact that I spent $6.99 on original shipping and now have to spend it again. I threw away $14 for nothing. Some other companies have a return shipping label, but not this one.