Incompetent, rude, and not living up to promises on website
I received the wrong size and asked to exchange it for the correct size. The site promises 30-day exchange/refund. I got excuses of why they couldn't exchange it, about overseas shipping costs, etc. I disputed the charge with my credit card company, and the company refunded my money. I got a sugary apology. I had place another order before I realized what I was dealing with, and when it arrived to my locale, I got messages saying they couldn't deliver the package because of an incorrect address. Once again, blaming the customer and threatening to return and destroy the product if they couldn't deliver it, without refunding my money. Eventually, the item was delivered. They are dishonest, nasty, and incompetent, in my opinion. I regret ordering anything from this company. Dealing with them was very unpleasant.
