Truly shocking customer service
Truly shocking customer service. I paused my coffee sub for a few months, then as I couldn't see a way to cancel it on the website, I emailed customer service asking them to cancel the account for me. They did so, but not before taking another payment and putting an order through! I'd made clear to them I wanted no more orders. Since then, I've had one rude email and they've just ignored my three chaser emails. It's the principle of the thing - to take payments without the customer's agreement, then ignore all communication. Do not buy from this company!