DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. I bought one of their pens and it worked really well for the first month or two. I actually loved it. However after those first few months, it stopped working completely. It says it has a lifetime warranty but it is very limited. I paid half of the original cost to send it back and get a new replacement. All of which was very difficult. The information I received to send it back was incorrect and took a few emails over the span of a week to figure out. My replacement comes in and works fine for awhile but does the same as the first and completely stops working. It broke a few of my cartridges too. I emailed and said I didn’t want a replacement but instead a refund. They gave me a coupon code instead. I tried to use it 3 separate times with email correspondence in between and it was denied each time. It finally worked but then it said my shipping address was invalid. After another few emails, I was assured the code was working again and yet it was not. They have now just completely stopped answering my emails. I have sent 5-6 in the last few weeks and have gotten no response. OVERALL: BAD PRODUCTS, BAD CUSTOMER SERVICE