The item I ordered was downloadable but …
The item I ordered was downloadable but days later I have not received access to it. The website is a nightmare to navigate: "page not found", and "your cart is empty", even though the cart icon shows I have one item in it, the item I am trying to process. I tried to re-order my downloadable item, but now it says my coupon code is not valid! I will place a call to try to resolve this ... when they open ... in a different time zone than mine.