I am a long time Lang customer and love …
I am a long time Lang customer and love their products. I have never had a problem before. My recent order was shipped timely, however, upon opening I found I had received someone else's order. I called immediately as I had ordered a gift for my daughter's birthday. I was told since it was the end of the day and they would be closing soon I would be called the next day. I wasn't. I called the following day and was told they had shipped my order which I did finally receive 12 days later. I will continue being a Lang customer however I will never assume ordering a gift 2 weeks before needing it will be sufficient.