DO NOT order from this website
The ONLY reason, besides 0 not being an option, that I'm giving 1 star is for the various customer service reps (5 in total) who responded to my emails in a timely fashion. I ordered the team whiskey glasses as a Christmas gift. They arrived on January 8. The "whiskey" glass is actually a cheap (maybe $2-$5) stemless wine glass with a cheap sticker glued onto the glass. The sticker is crooked and already peeling/chipping off. The tissue paper the glasses came wrapped in is stuck all over the sticker because they wrapped the glass in tissue before the glue was dry. These are NOT "masterfully designed", as stated on the website. I was first offered a 15% refund. Then a 25% refund. Then a 30% refund and was told they'd offer no more than that. They said if I wanted a full refund I'd have to mail the glasses to an address in China. Once the glasses are received in China they'd then consider giving me a full refund if the glasses arrived in good shape. I thoroughly read the return policy before ordering and no where in the policy does it say that the customer has to pay to ship the item(s) to China before being "considered" for a full refund.