I would not deal with this 'company' …
I would not deal with this 'company' again. They sent me an item (music set) with a damaged box and one item missing out of the set. This was meant to be a Christmas present for my little girl. They have offered no apology at all , and their one solution, which was to post the very large item back (this will be difficult as the nearest depot is not that close) They were extremely rude, personal and unprofessional in their emails and do not take phone calls. When I suggested they could just post me the missing item (a harmonica which is sold separately on their website) I have had no reply. I am just so disappointed in this whole experience, I do most of my shopping online and have never encountered such terrible customer service before & I have never felt the need to write a negative review before!