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Moshe Salama

以色列

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Kentfaith

defective 62mm variable ND filter - bad service

I purchased a Ken Faith 62mm variable ND filter ND2 to ND400 Blue (K-series) and on all my lenses from wide to short tele and zooms there was an ugly black cross. after a complaint and many emails K&F agreed to a return but without the cost of return shipment. I returned it registered and sent the tracking number, it was received but K&F refuses to issue a refund for the filter. K&F have some good filters and some bad ones, but bad customer service.

2022-01-29