Roselinlin:Buyer Beware poor customer service for returns and refunds
This company is in China. It takes weeks and months to receive the item ordered. No communication from Roselinlin while waiting. Product was inferior quality. No place to return the item in the US. Must send return to China and pay shipping which exceeds value of product. I chose not to return the item and was promised a 15% refund, not the total value of the product. Must tell them date item received to get help resolving complaint. Unpredictable and unreliable communication from Roselinlin. They also use other names such as New Chic and Annie. If you buy from them, know you are taking a risk, you cannot count on the same customer service as offered by businesses that are brick and mortar.