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Jennifer Gregory

澳大利亚

2 评价
0 被浏览
3 有帮助

2 条评价

Nihao Jewelry

After a bad experience with them

After a bad experience with them, I tried to Unsubscribe to their daily spam emails. It either times out or you get a 404 error page. I thought it was illegal not to allow customers to unsubscribe. I hadn't subscribed of course, they just turn you into a spam receiver when you are silly enough to buy anything from them. Now I see the gobbledegook from Nihao about contacting my "adviser" whoever that might be, that they've tried to make contact on various apps. No, they have not. Yet they did, when I was buying from them. Saying they can't "unsubscribe" me (when I didn't subscribe in the first place.) It's downright insulting, the rubbish they tell you. Nihao, I've unsubscribed multiple times but still you have not unsubscribed me. You're a cyber pest.

2023-10-12有帮助 2
Nihao Jewelry

After several successful orders

After several successful orders, my order went missing in the mail. It took weeks of haggling to get a replacement order sent, then when it turned up, items were missing, that I'd paid for. I've contacted them, various ways, and they have completely ignored me. It's clear they have no intention of fixing this. I will not be using them again. In reply to Nihao's reply. Nope. You didn't read what I said. I did receive that replacement order, eventually, my problem is that items I paid for, are missing in that replacement order. Five times I messaged you over this week, and still no reply. Very disrespectful to your customer. Poor customer service.

2023-09-29有帮助 1