Our Travel Agent was Superb!!
First I want to thank our travel agent Liz Ling for customizing our travels to Southeast Asia. It was one of my most memorable trips. Ms. Ling helped us plan every detail and taught us so much. She covered everything from cultural etiquette, governmental rules and safety concerns. One of our problems was with our hotel in Luang Prabang. After the manager would not correct the problem when we brought it to his attention, one call to Ms. Ling and the problem was rectified to our satisfaction. Ms. Ling not only contacted the manager but called to follow up with me and my traveling companions. Hotels recommended: I would definitely stay at 4 of the 5 hotels again. Giving them an average of 4.5 rating. Guides and drivers: All of them were above satisfactory except in Hanoi. Overall: I look forward to travel with Indochina Odyssey Tours in the future.