I purchased the service for the $279 and no writers available for a month!!!!
I purchased the service for the $279 package, it promised I could speak with my writer in is as little as one day and the schedule showed nothing available for one month. The phone calls are very unpersonable and timed. The service says no refunds so I contacted one of the people I had spoken to before I purchased. Jillian said she couldn't give me a refund, but offered to speak to my writer that was supposed to be assigned in one day, to speed things up, they hadn't read my submission which wasn't finished, because there was no scheduling for a month, so I could not believe a writer was assigned to me. She offered to escalate it and see if I could get a refund which is the option I chose. I saw that other people resorted to posting on here or social media to finally get a response, so that is why I posted on here. I was interviewing other resume services and had picked one, but declined that one because a company contacted me and I needed a resume fast. I was contacted my the owner of the company shortly after I posted here, and he told me he contacted me after seeing my post. I said I would take down the review or change it when I was refunded, which took about a workweek. I am not taking the review down because Jillian sent me a nasty text in the meantime. I upgraded it from one to two stars, no one should be sold something with a certain promise, met with a completely different situation, then treated poorly by someone in the company. There are some really good resume writer/coaching companies out there, do your homework and interview them all. You will be happy with the attention and time others give you.