Lords Mobile Customer Service gave me wrong information and is irresponsible
Before I purchased a premium item in IGG's mobile game "Lords Mobile", I asked Lords Mobile Customer Service a question regarding the details of the premium item. After receiving a satisfactory answer from them, I purchased the premium item. But after I purchased it, I found that it is not what they told me before. In other words, they gave me wrong information and misled me into purchasing an unwanted premium item. I asked them for changing the premium item to equal-valued premium items. But they refused to do that. They refused to take responsibility for their mistake. I think that's unethical. And I suggest staying away from the said company (IGG) and its games.