SCAM! DO NOT ORDER
DO NOT ORDER! IT'S A SCAM! DROP-SHIPPED FROM SHEIN, TEMU OR SOMETHING SIMILAR! The company claims to be USA based family business and instead they're a logistics company based in China. Absolutely garbage quality clothing. Pictures on the website are AI generated and the items I received are all 2D printed onto cheap material, and don't look anything like the sales photos. No material and care tags attached. Customer service is being very difficult about returns, they clearly are trying to waste time. Returns are only possible once they have approved the return. I have asked for a return address and instructions multiple times and the company keeps delaying. Instead of quick and straightforward "Here's the return address and return form", they need to "Evaluate and come up with a solution". I have a right to return, regardless of the reason. If you SCUMS target EU based customers your service falls under EU regulations. There is nothing to process, nothing to discuss. I do not need their assesment or feedback about my return request. They refuse to share the return address. Next step is chargeback through my bank. Absolutely garbage company, quality and treatment of customers. Stay away from this company! Writing this review on behalf of my mother, who unfortunately fell for the beautiful AI generated pictures.
