Oh how they over complicate the…
Oh how they over complicate the simplest situation! Ordered 4 x e-sims - one of which did not work, so rather than just replace that sim, started resending new sims to people who did not need them and not to the person who did need it. This rendered them redundant and unable to get connection. After an hour on chat of them pinging out about 6 different sets of sims but failing to get it right at any stage and they were unable to say which ones would and wouldn’t work, I gave up and got a refund. Disappointed after reading all the fantastic reviews - all because one sim wouldn’t work.