Not a Good Experience. Doesn't work on web. Much upsell.
Currently, trying to get a refund. I'll change this review if and when this happens. I joined less than an hour ago. I regret not reading reviews here first. First off, once I signed due to the discounts the system kept throwing at me, I was met with a hundred different upsell attempts and immediately felt turned off. Next, I realized I had to use the app and couldn't take lessons on my laptop which would have more comfortable for language lessons especially involving exercises, vocabulary lists etc. Third, I found that none of my "personalization" had been saved and I was starting from scratch with the app. Fourth, the app itself didn't seem to work great on my older android phone. I couldn't get the mic to stay on and found other tech issues. Fifth, the AI was surprisingly primitive and couldn't respond to simple questions like: "I don't need an explanation in English. Could you just use Spanish?" So completely did NOT feel like a real person. Sixth, I had trouble figuring out whom to write to or contact for a refund. I had to use Gemini to get there! Seventh, when I checked PayPal it looks like I'm signed up for automatic payments even though I thought that was something I rejected of the many options I had to opt out of! On the plus side, they claim they will respond in 10 hours to my request for a refund, but given how creeped out I am by this whole experience, I'm just going to be watching my account for continued charges.