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Emily

美国

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miccostumes

Order At Your Own Risk

I ordered a mask and costume from the site on Nov. 27th 2017. The mask came in on Dec. 18th 2017. And after weeks of messaging them about where my costume was I finally opened a dispute with paypal. Only then did they finally reply to me. They claimed that they never received my messages and told me they'd only resend the costume if I closed my dispute. Lucky for me I save all my emails for payment and shipping. After reviewing the emails I realized they only sent me a shipping confirmation for the mask, never for the costume. I confronted them about the issue telling them I needed a refund or the costume and if neither was received I would escalate my dispute. They sent the costume out and when I received it I realized that they didn't send parts of the costume with it. Once again I messaged them demanding the items I paid for. They tried to convince me again to close the dispute before I received my items. I told them no. They would send me the items or else I'd take it to paypal. I now have everything in my possession and I have to say the quality isn't that great for the price. I'm glad I got everything on sale. Because it's not worth the money. If you see something you absolutely need from them I encourage you to wait for a sale and save every email you get from them. Also don't close your dispute on paypal. It's the one way you will get your money back. Do not close the dispute until you get your refund or get your items.

2018-02-01