I used a TPU 95A in toolhead #1
I used a TPU 95A in toolhead #1, managed the setting for optimal printing. The machine started to print it but then when the tool change occurred it stopped and cooled creating a jam in the tool head. Have tried to get it out using the guides Snapmaker sent me but nothing worked, maybe a bad tool head. Snapmaker has yet to honor the warranty and replace the toolhead. They keep wanting videos and did I try this or that. I just want the toolhead replaced. I did buy another one on my dime and would now like my money refunded.