Don’t book with Agoda
We booked a get away to Dale Hill Hotel for two nights and was disappointed by the air conditioning to the swimming pool / Gym was affecting our chilling time really loud We went to reception and they turned it off the first night but the second night refused until 9pm we kept turning up the TV to block out the noise We spoke to the manager on check out and told us he would refund us £37 for the inconvenience But I had to go through Agoda who I had booked with But try getting money from them you keep talking and messaging a BOT I want to speak to a human but how is this possible ? They are good to take your money until there is a problem Come on Agoda give me the money I’m owed