Borderline deceptive and does not work
1. The service does not work seamlessly across PC and Android. Purchases and music do not appear to coordinate properly between the PC and Android versions, which can leave users effectively managing their purchased music in two different places. For a service that sells digital sheet music intended to be accessed across devices, this is extremely frustrating and poorly designed. 2. The purchasing process is misleading and, in my view, borders on deceptive. Musicnotes draws users into a purchase without making important limitations and additional costs sufficiently clear at the outset. For example, after purchasing access to a piece of music, you may then be asked to pay extra simply to obtain it as a PDF. Similarly, it only becomes clear relatively late in the process that using the purchased music requires creating an account or providing access through a Facebook profile. Requirements involving personal data should be transparent before a customer pays, not introduced afterwards. The overall experience is one of progressively discovering additional requirements, data requests and charges after you have already committed to the initial purchase. I consider this an unethical way to structure a digital purchasing process. I find the Musicnotes purchasing model highly misleading. It creates the impression that you are buying the music you need, but once inside the system, you are repeatedly prompted to provide more personal information or make additional purchases to obtain functionality or formats that many customers could reasonably expect to be included in the original purchase. This feels less like transparent pricing and more like a system designed to draw customers into spending progressively more than they initially intended.