Hard work to get a refund!!
No refund despite being told it was already made. Lies after lies from the untrustworthy Chinese company. Do not use them, do not trust them and do not ever buy anything from them. Horrible experience Update : I asked PayPal to help obtain the refund and the Chinese have asked again what was wrong with the item I purchased. I had already gone through this twice before with their staff members yet they continue to delay. Update 25 May: After many attempts, I actually received a partial refund (£6 less than I paid) but I could keep the footwear if I closed the PayPal case, which I did. Still easier to get an abused child from Social Services though.